Privacy Policy

We collect information you give us directly, such as your name, work email address, company name and any message you send through our contact, demo and newsletter forms.

When you use the Lumen Ledger product, we also process the financial data you or your connected services provide, such as invoices, receipts and bank transactions. We process this data on your behalf and only to provide the service.

We use the information we collect to respond to your requests, to schedule demos, to send newsletters you have asked for, to provide and improve the service, and to keep it secure.

We do not sell personal information, and we do not use the financial data in your account for advertising.

We share information only with service providers who help us run Lumen Ledger, such as hosting and support providers, and only under agreements that require them to protect it.

We may disclose information when the law requires it, or when it is necessary to protect the safety and rights of our customers and our company.

Form submissions are kept only as long as needed to respond and to maintain a record of our conversation. Account data is kept while your account is active and for 90 days after it is closed, after which it is permanently deleted.

We protect information with encryption in transit and at rest, strict access controls and regular security reviews. You can read more on our security page.

Depending on where you live, you may have the right to access, correct, export or delete your personal information, and to object to certain processing. To exercise a right, contact us using the details below and we will respond within 30 days.

You can unsubscribe from our newsletter at any time using the link in any message.

Lumen Ledger is based in the United States. If you use our services from elsewhere, your information may be transferred to and processed in the United States, with appropriate safeguards in place.

We will update this policy when our practices change. If we make a significant change, we will tell you by email or in the product before it takes effect.

Questions about this policy can be sent to privacy@lumenledger.example or by post to Lumen Ledger, 500 Harbor Street, Suite 300, San Francisco, CA 94111.